Terms Of Use


The website www.cancolanzarote.com is provided by CANCO Travel Services S.L. based in Spain, Gran Canaria (hereinafter “CANCO”). The address of the company is: Avenida de Tirajana 37, Apdo. Correos 550, 35100 Maspalomas, Las Palmas – Spain. You can reach CANCO as follows:
Phone: +34 633 533 444
WhatsApp: +34 633 533 444
Email: info@cancolanzarote.com
Contact form: here
Scope of Application
The use of the website is governed by these terms of use together with the general terms and conditions, the guidelines for the setting of cookies as well as the data protection guidelines. Please read these documents carefully. By continuing to use this website, you confirm that you have read, understood and agree to the terms of use, the general terms and conditions, the cookie policy and the privacy policy.
Character of the website
The contents of the website www.cancolanzarote.com are for general information. These are NOT binding offers from CANCO. The use of the website is granted free of charge. A contract is concluded between CANCO and the user, which regulates the proper mediation of the user to the provider. A binding agreement between a provider and the user does not come about until the user has made a binding service request, which is manifested in the payment of the deposit and the supplier has accepted this by confirming the reservation.
Warranty Disclaimer
CANCO assumes no liability whatsoever for the website and its underlying infrastructure
– is complete, correct, reliable and up-to-date;
– is suitable for any purpose intended by the user;
– is available at all times, is defect-free and fully functional;
– free of viruses and other harmful software;
– has not been modified by technical deficiencies or by unauthorized third parties.
CANCO reserves the right, at any time to
– modify, adapt or remove the content, structure and functionality of the website;
– prohibit or restrict the use of the Website;
– discontinue operation of the website without notice.
Limitation of liability
The liability of CANCO, its legal representatives and vicarious agents as well as the liability of the contractual partners of CANCO and their legal representatives and vicarious agents are excluded in connection with the expectations, results and damages resulting from the use of the website. This shall not apply if acts demonstrably occur through gross negligence or are caused willfully, only to the extent permitted by applicable law.
Own contents
CANCO is responsible for its own contents. CANCO has prepared this with the utmost care, but cannot assume any guarantee for completeness or currentness. There is no obligation to monitor any third-party information transmitted or stored, or to investigate circumstances that indicate any illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. CANCO will remove these contents immediately upon notification of appropriate legal violations.
If the own content violates the copyright of third parties, CANCO assures that this has not been done deliberately. Up on indication CANCO shall immediately remove the affected content or reach an agreement with the author. A warning with costs is not necessary in this respect. If this cannot be excluded, however, the warning is to be written in Spanish and Spanish according to Spanish law.
Third party contents
CANCO assumes no responsibility for third party content. This applies in particular to the bookable activities of the providers and the related information (service descriptions, prices, etc.), as long as they are offered via this website.
Links to other websites
External links have been thoroughly and conscientiously checked for recognizable legal violations before linking. CANCO has no influence on current and future contents of linked external pages. In particular, CANCO does not explicitly accept linked content. The contents of external pages, which are linked from this website, are subject to the liability of the respective operator. Since a continuous check of linked Internet pages is not possible and also unreasonable, CANCO can only react at specific points of reference. As soon as CANCO becomes aware of a legal offense, CANCO will immediately remove such links or references.
Copyright notice
The contents and works published on this website are protected by copyright. Not permitted usage as per copyright requires prior written approval of CANCO. This applies in particular to the reproduction, processing, translation, storage, processing or reproduction of contents of this website in databases or other electronic media and systems. In particular, an integration of the website or parts in so-called frameworks in context of Internet offers of third parties is prohibited. The pure link to this website is also permitted as well as the production of copies and downloads for personal, non-commercial use.
Complaint book (Hoja de Reclamación)
If you have a justified reason to complain, CANCO points out that you have the possibility to display this in the complaint book of the Canary Ministry of Tourism. This will then examine the complaint and take the necessary steps. You can find a tutorial about this here. The complaints book can be obtained from CANCO. CANCO is obliged to provide you with this and to help you to register.
Unsolicited advertising
The data published by us in context of the imprint obligations do not constitute an implied consent for sending or transmitting advertising material. CANCO expressly requests to prescind from sending unsolicited advertising and reserves the right to prosecute any infringement.
Changes to the Terms of Use
CANCO may change these Terms of Use at any time and with immediate effect. Changes will take effect immediately upon their publication on this website. As a user of the website, you are obliged to periodically review this section for changes. By continuing to use the website after the change, you automatically agree to the changes.

Do you have any questions?

Read our FAQ’s, contact us via our Contactform here, via Email at info@cancolanzarote.com or via WhatsApp +34 633 533 444.
Our Office Hours: 08:00 h – 20:00 h